Our Martyn Fiddler Isle of Man office has an exciting opportunity for an IT Administrator to join our busy IT team. We are seeking a proactive and detail-oriented IT Administrator to support and optimise our organisation’s systems, and to help enhance our business processes to increase efficiencies.
The chosen candidate will work closely with the Operations Manager to improve system performance, customise solutions, and support data integration efforts across our business systems. They will be responsible for administering critical software platforms, managing system configurations, and providing technical support to end-users, whilst also providing assistance with maintaining and supporting hardware and network services.
We are looking for a IT Administrator who can:
- Serve as an IT support contact, handling hardware, software, and infrastructure issues.
- Perform user administration, including password resets, account management, permissions, and license assignments using Entra ID.
- Build, configure, and deploy new machines, ensuring all applications and settings are installed.
- Provide efficient helpdesk support, resolving calls promptly.
- Maintain and update IT documentation, including procedures, asset registers, and user guides.
- Troubleshoot basic networking issues and work with external providers for advanced support.
- Collaborate with stakeholders to support business operations and align IT systems with needs.
- Support IT onboarding and offboarding processes for smooth transitions.
- Work on projects with the Operations Manager to enhance utility and security (e.g., telephony, network, Intune deployments).
- Maintain documentation and enforce best practices.
- Stay updated with IT trends and recommend improvements.
- Assist in procuring, deploying, and managing IT equipment and software.
For more information about this role please view the full job description and person specification:
IT Administrator job description
IT Administrator person specification
We offer a competitive salary and benefits package. For more information and to apply, please email your CV and covering letter to HR@martynfiddler.com
